Course Description:

The SureOps Program has been developed to provide the policies, procedures, guidelines and processes for all aircraft ground deicing operations conducted by deicing service providers. The Programs have been established to ensure compliance of service provider deicing operations with regulatory requirements, industry standards and best practices, and to provide deicing service providers with the information necessary to conduct duties and responsibilities with a high degree of reliability and safety. 

The SureOps Program is owned and maintained by SureConsult and is amended by SureConsult experts prior to July 1 of each calendar year to reflect new industry developments, changes to regulations, standards and guidance material, and new air carrier requirements. 

This online course consists of the SureOps Recurrent Training Program for Winter 2023-24 for stations that use pre-mix Type 1 fluids. 


Who should take this Course?

The SureOps Recurrent Training Program for Winter 2023-24 shall be taken by all "recurrent" students operating at stations where pre-mix Type 1 fluids are used. Only students meeting the recurrent student requirements may take this online course.  


Course Price:

The SureOps Ground Deicing Training Program is available exclusively to subscribers of the SureOps service. 


Course Duration:

The approximate duration of this course is 2-3 hours. 


Course Language:

This course is given in English.


Course Completion:

After completion of the online Training Program, all participants will be issued a Certificate of Completion, which will be valid from the date of completion until June 30, 2024.


For More Information:

For more information on this course or obtaining a license to employ SureOps, please contact [email protected].

Course Curriculum

  • 1

    Course Introduction

    • Intro Video

    • Course Introduction
  • 2

    Fluid Testing

    • Fluid Testing - Part 1

    • How to Perform an Accuracy Test on a Digital Refractometer

    • Fluid testing - Part 2

    • How to Use a Digital Refractometer

    • Fluid Testing - Part 3

    • Fluid Testing - Part 4
  • 3

    Fluid Application

    • Fluid Application - Part 1

    • Minimum Distances

    • Fluid Application - Part 2

    • Nozzle Settings

    • Fluid Application - Part 3

    • Propeller Deicing Procedures

    • Fluid Application - Part 4
  • 4

    Contamination Removal with Fluids

    • Contamination Removal with Fluids - Part 1

    • Contamination Removal with Fluids Video

    • Contamination Removal with Fluids - Part 2
  • 5

    Non-Glycol Deicing Methods

    • Non-Glycol Deicing Methods

  • 6

    Holdover Time

    • Holdover Time Introduction

    • Holdover Time Video
  • 7

    Communications

    • Deicing Communications
  • 8

    Deicing Equipment Operation

    • Deicing Equipment Operation
  • 9

    Vehicle Patterns

    • Vehicle Spray Patterns - Part 1

    • Truck Spray Patterns Video

    • Vehicle Spray Patterns - Part 2
  • 10

    Aircraft De/Anti-Icing Requirements

    • De/Anti-Icing Requirements Part 1

    • Deicing Requirements Video

    • Aircraft De/Anti-icing Requirements - Part 2
  • 11

    Checks

    • Checks
  • 12

    Emergency Procedures

    • Emergency Procedures
  • 13

    Course Completion

    • Completion Video