Program Administration Training

Course Description:

Contamination caused by snow, ice or frost on critical aircraft surfaces can have a detrimental effect on aircraft performance. International aviation regulations prohibit the take-off of aircraft when contamination is adhering to aircraft critical surfaces. This forms the basis of the “Clean Aircraft Concept.” To this end, procedures have been developed by the global industry to ensure that aircraft are de/anti-iced on the ground prior to departure.

The SureOps Program has been developed to provide the policies, procedures, guidelines and processes for all aircraft ground deicing operations conducted by deicing service providers. The Programs have been established to ensure compliance of service provider deicing operations with regulatory requirements, industry standards and best practices, and to provide deicing service providers with the information necessary to conduct duties and responsibilities with a high degree of reliability and safety. 

The SureOps Program is owned and maintained by SureConsult and is amended by SureConsult experts prior to July 1 of each calendar year to reflect new industry developments, changes to regulations, standards and guidance material, and new air carrier requirements. 

The SureOps Program Administration Training Program is intended to teach deicing service provider trainers and managers how to administer the SureOps Ground Deicing Program. The training including responsibilities and requirements for training, records and quality management, from both a corporate and local station management level. 


Who should take this Course?

The SureOps Program Administration Training Program is intended for service provider trainers and managers. 


Course Price:

The SureOps Ground Deicing Training Program is available exclusively to subscribers of the SureOps service. 


Course Duration:

The approximate duration of this course is 1 hour. 


Course Language:

This course is given in English.


Course Completion:

After completion of the online Training Program, all participants will be required to take and pass an online exam.  If the participant successfully passes the exam, the participant will be issued a Certificate of Completion, which will be valid from the date of completion until June 30, 2025.


For More Information:

For more information on this course or obtaining a license to employ SureOps, please contact [email protected].